Terms and conditions

• Full course fees are payable at the time of booking and prior to course commencement.
• Refunds will not be given if a participant is unable to attend a class (or classes) during a term.  Neither will they be provided if a particpant discontinues a course, or cancels within the week prior to course commencement. (NB: Withdrawal due to exceptional circumstances will be considered on a case-by-case basis and is usually only granted if a participant has a medical condition that prevents them from attending.  Apply in writing via email to reception@surreyhillsnc.org.au).  Casual attendance at programs that run for a full term, is regrettably, not an option either. The Neighbourhood Centre is able to offer competitive prices for our classes is because we require a commitment to attend a full program across a term.  
• A refund (less $15.00 admin fee) is given if you cancel your booking, in writing, via email to reception@surreyhillsnc.org.au, at least 7 days prior to course commencement
• A full refund is provided if the course is cancelled by Surrey Hills Neighbourhood Centre due to insufficient numbers or other reasons
• Refunds will not be given where courses are offered via Zoom due to Victorian Government pandemic orders (e.g. lockdowns) or where other COVID-19 health and safety measures prevent face to face activities
• Course days and times are correct at time of printing and are subject to occasional change at the discretion of management
• People who participate in courses must be a member of the Centre at the time of enrolment **
• The annual membership fee is $20 and is valid for the calendar year i.e. membership fees are due at the beginning of the calendar year (or at the time of enrolling in your first course) and expire at the end of the calendar year (regardless of when you joined)

* A course includes (but isn’t limited to) a Surrey Hills Neighbourhood Centre class, activity, group or workshop.

** Workshop and event participants exempt from annual membership